Terms of service
Last updated: August 18, 2026
Welcome to Goo World. These Terms of Service (“Terms”) govern your use of the Goo World website and online store, including all related content, features, products, services, and functionality (collectively, the “Services”).
By accessing or using our Services, placing an order, or otherwise interacting with our website, you agree to be bound by these Terms and our Privacy Policy. If you do not agree with these Terms, please do not use our Services.
1. Use of Our Services
You must be at least the age of majority in your state or province of residence to make purchases through our Services.
If you allow a minor in your care to use our Services, you are responsible for their use of the Services and for any purchases they make.
When using our Services or placing an order, you agree to provide information that is accurate, current, and complete.
You are responsible for maintaining the security of any account credentials associated with your account and for activity conducted through your account.
2. Our Products
We make reasonable efforts to accurately display and describe our products, including their colors, materials, sizing, and other characteristics.
However, colors and product appearance may vary depending on your device, screen, and settings.
Because Goo World produces clothing in small batches, product availability may be limited. We reserve the right to discontinue products, limit quantities, or modify product details at any time.
We do not guarantee that every product displayed on our website will remain available.
3. Orders
When you place an order through our website, you are submitting a request to purchase the products in your cart.
We reserve the right to accept, decline, or cancel an order for legitimate reasons, including product availability, pricing or listing errors, suspected fraud, or other circumstances that prevent us from fulfilling the order.
Your order is considered accepted when we send you an order confirmation.
If we need to cancel or modify an order, we will make reasonable efforts to contact you using the information provided with your order.
Order Cancellations
Customers may request cancellation of an order within 24 hours of placing the order, provided the order has not already been fulfilled or shipped.
After the 24-hour cancellation period, we may be unable to accommodate cancellation requests.
Once an order has shipped, it is no longer eligible for cancellation and may instead be subject to our Returns & Exchanges Policy.
4. Returns and Exchanges
Returns and exchanges are governed by our separate Returns & Exchanges Policy, which is incorporated into these Terms.
We accept eligible returns within 30 days of delivery.
Returned items must be unworn, unwashed, in their original condition, and meet the other requirements described in our Returns & Exchanges Policy.
Customers are responsible for return shipping costs for standard returns. We do not charge a restocking fee.
Exchanges are subject to product availability.
Products specifically designated as Final Sale are not eligible for return or exchange.
Please review our Returns & Exchanges Policy before making a purchase.
5. Pricing and Payment
Prices shown on our website are subject to change without notice.
The price charged for a product will generally be the price displayed at the time the order is placed and will be reflected in your order confirmation.
Applicable taxes and shipping charges will be calculated and displayed at checkout.
Promotions, discounts, and special offers may be subject to additional terms. If the terms of a specific promotion conflict with these Terms, the terms of the promotion will apply to that promotion.
You agree to provide accurate and complete payment and billing information when placing an order.
We reserve the right to refuse or cancel transactions that appear to involve fraud, unauthorized payment methods, or other unlawful activity.
6. Shipping and Delivery
Our Shipping Policy is incorporated into these Terms.
We currently ship within the United States, including Alaska and Hawaii. We do not currently offer international shipping or shipping to U.S. territories.
Orders are generally processed within 2–3 business days.
Shipping times are estimates and are not guaranteed. Delivery may be delayed due to carrier issues, weather, holidays, incorrect addresses, or circumstances outside our control.
Please review our Shipping Policy for additional information about shipping rates, delivery, tracking, address changes, and lost or damaged packages.
7. Intellectual Property
All content included in our Services, including our name, logo, branding, product names, designs, photographs, graphics, text, illustrations, videos, and other materials, is owned by or licensed to Goo World and is protected by applicable intellectual property laws.
You may use our Services for personal, non-commercial purposes.
You may not reproduce, distribute, modify, publicly display, create derivative works from, or otherwise use our content for commercial purposes without our prior written permission.
Nothing in these Terms grants you ownership of or a license to Goo World's trademarks, copyrights, designs, or other intellectual property except as expressly permitted by these Terms.
8. Customer Reviews and Feedback
If you submit a review, comment, photograph, suggestion, testimonial, or other content to Goo World (“Feedback”), you represent that you have the right to submit that content and that it does not violate the rights of another person or entity.
By submitting Feedback, you grant Goo World a non-exclusive, worldwide, royalty-free license to use, reproduce, display, publish, modify, and distribute that Feedback in connection with our business and Services.
We may remove or decline to publish Feedback that we believe is unlawful, misleading, abusive, defamatory, obscene, fraudulent, or otherwise inappropriate.
You remain responsible for the content you submit.
9. Third-Party Services and Links
Our Services may contain links to websites, services, applications, or other resources operated by third parties.
We do not control or guarantee the accuracy, availability, privacy practices, or security of third-party websites or services.
Your use of third-party services is subject to the terms and policies of those third parties.
10. Shopify
Goo World uses Shopify to operate and provide our online store and checkout services.
However, purchases made through our store are transactions between you and Goo World. Shopify is not the seller or merchant of record for products purchased from Goo World.
Shopify is not responsible for the products we sell, our fulfillment obligations, our return or refund policies, or disputes arising from purchases made through our store.
11. Privacy
Your use of our Services is also governed by our Privacy Policy, which explains how we collect, use, disclose, and protect personal information.
Our Services are hosted by Shopify, and Shopify may separately collect and process certain information in connection with your use of the Services.
Please review our Privacy Policy and Shopify's applicable privacy policies for additional information.
12. Prohibited Uses
You may use our Services only for lawful purposes.
You agree not to:
- Violate applicable laws or regulations
- Infringe our intellectual property rights or the rights of others
- Attempt to interfere with or compromise the security or functionality of our Services
- Use our Services to transmit malicious software or code
- Engage in fraudulent, deceptive, abusive, or harmful activity
- Impersonate another person or entity
- Use automated systems to access, scrape, copy, or collect information from our Services in a manner that violates these Terms or our technical restrictions
- Attempt to bypass security measures or access areas of our Services that you are not authorized to access
- Use our Services to engage in spam or other unauthorized solicitation
We reserve the right to suspend or terminate access to our Services if we reasonably believe that these Terms have been violated.
13. Errors and Inaccuracies
Occasionally, our Services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, availability, shipping charges, or other information.
We reserve the right to correct errors or inaccuracies and to update information at any time.
If an error materially affects an order that you have placed, we may cancel the affected order and provide a refund for any amount you have paid for that order.
14. Disclaimer of Warranties
To the fullest extent permitted by applicable law, our Services are provided on an “as available” basis.
We do not guarantee that our Services will always be available, uninterrupted, secure, or error-free.
Except where expressly stated by Goo World or required by applicable law, we disclaim warranties that cannot legally be excluded.
Nothing in these Terms is intended to limit any rights or protections that cannot be waived under applicable law.
15. Limitation of Liability
To the fullest extent permitted by applicable law, Goo World and its owners, employees, contractors, service providers, and affiliates will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our Services or products purchased through our Services.
Our liability will be limited to the fullest extent permitted by applicable law.
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.
16. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless Goo World and its owners, employees, contractors, service providers, and affiliates from claims, losses, liabilities, damages, and reasonable expenses arising from your violation of these Terms, your unlawful use of our Services, or your violation of another person's rights.
17. Severability
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the fullest extent permitted by law, and the remaining provisions will remain in effect.
18. No Waiver
If we do not enforce a provision of these Terms immediately, that does not mean that we waive our right to enforce that provision in the future.
19. Entire Agreement
These Terms, together with our Privacy Policy, Returns & Exchanges Policy, Shipping Policy, and any other policies expressly incorporated into these Terms, constitute the agreement between you and Goo World regarding your use of our Services.
20. Changes to These Terms
We may update these Terms from time to time to reflect changes to our Services, business practices, or applicable laws.
When we make changes, we will update the “Last updated” date at the top of these Terms and provide additional notice when required by law.
Your continued use of our Services after updated Terms are posted constitutes acceptance of the revised Terms to the extent permitted by applicable law.
21. Governing Law
These Terms are governed by the laws of the State of California, without regard to its conflict-of-law principles, except where applicable law requires otherwise.
Any dispute arising from these Terms or your use of our Services will be handled in accordance with applicable California law and any applicable federal law.
22. Contact Us
If you have questions about these Terms of Service, please contact us at:
Goo World
Email: hello@shopgooworld.com